TypeGenie

TypeGenie is an AI-powered tool designed to improve the efficiency of Zendesk customer service teams. It offers agents sentence completions as they type, helping them respond faster, reduce average handling time, and maintain a consistent brand tone. TypeGenie uses deep learning technology to provide relevant and personalized completions, and it works across multiple languages.

To use TypeGenie, simply add it to Chrome, allow a few days for a custom machine learning model to be built, and then start using the completions within Zendesk as you type.