Tiledesk
Tiledesk is a customer engagement platform that combines chatbots and live chat to enhance ROI.
Score
60
User Rating
3.0
Free/Trial Support
Supported
Starting Price
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Last Updated
Aug 13, 2026
Overview
What is Tiledesk?
Tiledesk is a platform designed to automate workflows, operations, and customer service using AI agents across various channels. It combines free live chat with open-source chatbots to boost ROI and integrates with platforms like WhatsApp and Facebook Messenger to provide a unified inbox for all communications. Tiledesk enables businesses to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth without requiring code and with full scalability.
What is Tiledesk used for?
Top Features
- AI Agents for customer service and internal processes
- Visual AI Builder for creating custom AI workflows without code
- Integration with WhatsApp, Facebook Messenger, and other channels
- Knowledge Base for training AI agents
- Multichannel Support
- Live Chat Widget
- Conversational Ticketing
How to use Tiledesk?
Tiledesk can be used by building custom AI Agents through a visual builder or by leveraging a knowledge base to train AI on your data. Integrate it with your existing systems and communication channels to automate customer support, internal processes, and other workflows.
Alternative Tools
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Pros & Cons
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Use Cases
- Enhance lead generation and qualification for e-commerce
- Provide 24/7 patient support in healthcare
- Streamline employee workflows in financial services
- Offer instant customer support in telecom
- Build AI tour guides for tourism
- Optimize manufacturing and logistics operations
- Provide self-service support for citizens and students in education
- Automate tasks and capture user info for professional services
Tiledesk Pricing
Free PlanSubscription Plan
No detailed pricing information available
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