Tidio
AI customer support software
Score
60
User Rating
3.0
Free/Trial Support
Supported
Starting Price
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Last Updated
Aug 13, 2026
Overview
What is Tidio?
Tidio is an AI-driven customer service solution that helps businesses convert more leads, provide stellar support, and boost revenue. It offers features like an AI Customer Service Chatbot (Lyro AI Agent), Live Chat, Help Desk, and Flows to automate and streamline customer interactions across various channels.
What is Tidio used for?
Top Features
- Lyro AI Agent (AI Customer Service Chatbot)
- Live Chat
- Help Desk (Ticketing System)
- Flows (No-code Automation Paths)
- Analytics
How to use Tidio?
Tidio can be integrated with your website or current support platform. Use Lyro AI Agent to automate answers to common questions, set up live chat for real-time support, manage tickets through the help desk, and create automated flows to guide customers.
Alternative Tools
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Pros & Cons
No Data
Use Cases
- Automating customer support responses with AI.
- Providing real-time support to website visitors.
- Managing customer conversations and tickets in a single dashboard.
- Generating leads and driving sales through automated flows.
Tidio Pricing
Free PlanSubscription Plan
No detailed pricing information available
User Reviews
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