Supportson
AI-powered support widget combining chat, video calls, and paid consultations.
Overview
What is Supportson?
Supportson is an all-in-one customer support platform that integrates AI chat, video calls, and paid consultations into a single embeddable widget. Built by an AI engineer named Max, the platform allows small teams to deploy enterprise-grade support features in seconds. It features a multimodal approach where AI handles routine inquiries while humans can take over via voice or video for complex issues. Additionally, it includes a built-in Stripe integration that enables businesses to monetize expert time by charging for support sessions or consultations.
What is Supportson used for?
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Top Features
- AI Chat with custom knowledge base training
- Integrated Video and Voice calls
- Paid Support Sessions via Stripe
- Native iOS app with live visitor mapping
- Multi-channel support (Slack, Teams, WhatsApp, Email)
- Seamless AI-to-Human handoff
How to use Supportson?
To use Supportson, paste your website URL to train the AI agent on your content, customize the agent's persona and styling, and then drop one line of code into your website. You can manage conversations via the dashboard or the iOS mobile app.
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Pros & Cons
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Use Cases
- Automating 80% of customer inquiries with AI
- Charging for professional consulting sessions through a chat widget
- Providing face-to-face video support for complex product issues
- Managing global support with automatic language detection
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