Stylo
Stylo is an AI assistant that improves customer experience by offering support and recommendations.
Overview
What is Stylo?
Stylo is a pre-trained AI that reads and understands customer interactions in Zendesk, providing actionable data on customer sentiment and intent. It functions as a Zendesk AI assistant, understanding customer problems, finding solutions, and drafting replies for agents. Stylo aims to delight agents and customers with every interaction, saving companies time and improving customer experience.
What is Stylo used for?
Tags

Top Features
- AI-powered Zendesk ticket assistance
- Draft response generation
- Brand voice matching
- Integration with Shopify and other platforms
- Call translation, scoring, and summarization
- Knowledgebase building with Scribe & Scorecard
How to use Stylo?
Stylo integrates directly into Zendesk tickets. It analyzes the customer's issue, suggests solutions, and drafts responses that agents can then paste into the ticket. It also offers features like translation, call scoring, and knowledgebase building.
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Pros & Cons
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Use Cases
- Drafting responses to customer inquiries in Zendesk
- Translating customer calls and summarizing them
- Improving the quality and efficiency of customer support
- Building and improving a knowledgebase for AI use
Stylo Pricing
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