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Spokk

Collect and reply to customer feedback, generate public reviews with AI

AI Marketing AI Text Generator AI Customer Service AI Review Generator

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User Rating

3.0

Score

Free/Trial Support

Supported

Features

4 Features

Last Updated

Jan 29, 2026

What is Spokk?

Spokk is a customer feedback and review management app that helps businesses collect feedback, generate AI-driven review drafts, and encourage customers to post reviews on platforms like Google My Business and Trustpilot. It aims to streamline the process of gathering customer insights and improving online reputation.

How to use Spokk?

Businesses can send forms to customers via SMS, Messenger, or QR code. Customers submit feedback, and Spokk generates an AI review draft. Businesses can then reply to feedback and encourage customers to post the review on public platforms.

Top Features

Customer feedback collection via short surveys
AI-generated review drafts
Reply to customer feedback via email
Staff performance measurement
Coupon code generation and distribution
Customizable feedback attributes

Pros & Cons

No Data

Use Cases

Restaurants and Cafes can use Spokk to gather feedback on food quality and service.
Gyms and Fitness Centers can use Spokk to monitor customer satisfaction with classes and facilities.
Healthcare providers can use Spokk to collect patient feedback on care and service.
E-commerce & Retail can use Spokk to improve customer experience and product satisfaction.