Desku
Desku is an AI-based customer support platform that improves service and customer satisfaction.
Score
60
User Rating
3.0
Free/Trial Support
Supported
Starting Price
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Last Updated
Sep 08, 2026
Overview
What is Desku?
Desku is an AI-powered customer service software and modern helpdesk built for support teams and small businesses. It unifies customer conversations across live chat, email, and social media into one inbox, automating common queries and delivering faster support.
What is Desku used for?
Tags
Top Features
- AI Chatbot (EVA)
- Shared Inbox
- Knowledge Base
- Ticketing System
- Workflow Automations
- Live Chat
- Omnichannel Support
How to use Desku?
Desku centralizes customer interactions into a unified inbox. Use the AI chatbot to automate responses, manage tickets, create a knowledge base, and integrate with various e-commerce platforms and messaging channels.
Alternative Tools
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Pros & Cons
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Use Cases
- Automating pre-sales FAQs with a no-code AI chatbot.
- Providing 24/7 customer support.
- Managing customer conversations from multiple channels in one place.
- Reducing email volume by automating responses to common queries.
- Building a knowledge base for customer self-service.
- Integrating with e-commerce platforms like Shopify and WooCommerce.
Desku Pricing
Free PlanSubscription Plan
No detailed pricing information available
User Reviews
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