Corebee
AI-powered customer support platform that executes real actions - refunds, orders, shipping. not just answers. $99/mo flat,unlimited. 32+ integrations, governed AI with full audit trail.
Score
60
User Rating
3.0
Free/Trial Support
Not Supported
Starting Price
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Last Updated
Sep 08, 2026
Overview
What is Corebee?
Corebee is the AI customer support platform that doesn't just answer questions - it takes action. While most AI support tools are glorified FAQ bots, Corebee's Action AI executes real tasks: processing refunds, updating shipping, managing orders, and resolving tickets autonomously with 65+ built-in tools. Corebee uses a 3-tier AI routing system that automatically selects the right approach for each query. Tier 1 handles instant responses for common questions. Tier 2 matches against your self-learning knowledge base. Tier 3 uses LLM reasoning for complex issues that require real action. With 32+ out-of-the-box integrations including Shopify, Slack, WhatsApp, Jira, Salesforce, and HubSpot, Corebee connects to your existing stack in minutes. Every AI decision comes with a full audit trail and configurable approval workflows, giving you complete visibility and control. Unlike Intercom ($0.99/resolution), Zendesk ($55-115/agent/month), or Freshdesk (per-seat pricing), Corebee charges a flat $99/month for unlimited agents, unlimited conversations, and every feature included. No hidden fees. No usage caps. Predictable costs that don't punish growth. Built for SMBs with 1-100 employees who need enterprise-grade AI support without enterprise pricing.
What is Corebee used for?
Tags
Top Features
- Action AI performs real tasks - refunds, logistics updates, order changes, not just chat replies
- Three layers of AI routing: instant answers, FAQ matching, and large model reasoning—automatically selecting the best path
- 32+ integrations: Shopify, Slack, WhatsApp, Jira, Salesforce, HubSpot, and more
- Controlled AI: Provides a complete audit trail and approval workflow for every decision
- Self-learning knowledge base: Train on your documentation and continuously improve with every conversation
- Omni-channel unified inbox: email, WhatsApp, online chat, and social media integrated into the same dashboard
- Website Actions: In-app tooltips, product tours, and banners—at a fraction of the cost of alternatives like WalkMe
- Flat rate of $99 per month – unlimited seats, unlimited conversations, no per-seat charges
How to use Corebee?
1. Sign up at corebee.ai and connect your support channels (email, WhatsApp, live chat, Slack) 2. Import your knowledge base - paste a URL and Corebee scans and learns your docs in under 5 minutes 3. Configure your AI rules: set what the AI handles autonomously vs. what needs human approval 4. Embed the chat widget on your site with a single line of code 5. Monitor everything from the unified inbox - AI handles it all (your team can answer as well)
Alternative Tools
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Use Cases
- E-commerce support: auto-process refunds, track orders, update shipping status across WhatsApp and live chat
- SaaS helpdesk: resolve 80-90% of tickets autonomously while maintaining full audit trail compliance
- Multi-channel support: manage WhatsApp, Slack, email, and web chat conversations from one unified inbox
- Team scaling: handle growing ticket volume without adding headcount -- AI covers routine, humans handle complex
- Website onboarding: replace WalkMe or Pendo with built-in Website Actions for in-app guidance at $99/mo
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