Avaamo Agent Assist - Chrome Extension
AI-powered contact center agent assistant for real-time support and information.
Score
60
User Rating
3.0
Free/Trial Support
Supported
Starting Price
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Last Updated
Aug 14, 2026
Overview
What is Avaamo Agent Assist?
Avaamo Agent Assist is an AI-powered contact center agent assistant that provides live assistance from call acceptance and seamlessly integrates with CRMs and knowledge bases. It offers real-time analysis to provide contextually relevant information, saving time for both agents and customers.
What is Avaamo Agent Assist used for?
Tags
Top Features
- Live Call Transcription
- Automatic Recommendations
- AI Knowledge Assist
- Automation & RPA
- Summarization
- Call Tagging
- Translation
How to use Avaamo Agent Assist?
Avaamo Agent Assist works by integrating with your existing contact center infrastructure. It listens to conversations in real-time, analyzes the context, and provides agents with relevant information and suggestions directly within their workflow.
Alternative Tools
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Pros & Cons
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Use Cases
- Providing real-time answers to customer inquiries during calls.
- Automating backend tasks such as updating customer records.
- Generating summaries of long conversations for quick reference.
- Translating conversations in real-time to support multilingual customers.
Avaamo Agent Assist Pricing
Free PlanSubscription Plan
No detailed pricing information available
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