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Back to Home|Home倍市得
倍市得

倍市得

A digital customer experience management platform that helps businesses collect, analyze, and act on customer feedback to improve CX and reduce churn.

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Score
60
User Rating
3.0
Free/Trial Support
Supported
Starting Price
--
Last Updated
Apr 23, 2026
OverviewTop featuresHow to usePros & consWho usesUse casesPricingAlternative toolsUser reviews0

Overview

What is 倍市得?

BestCEM is a customer experience management tool that uses AI and BI to gather voice-of-customer data across multiple channels, visualize customer journeys, and provide insights for decision-making.

What is 倍市得 used for?

Experience ServiceO/X DataCEM
倍市得 cover

Top Features

  • Customer journey mapping
  • Omni-channel feedback collection
  • AI text analysis for insights
  • BI dashboard for visualization
  • Automated task assignment
  • Multi-industry templates

How to use 倍市得?

Set up customer journey maps, deploy surveys via omni-channel, analyze feedback with AI text analysis, and automate alerts and tasks to enhance customer experience.

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Pros & Cons

Pros

  • Comprehensive CX management
  • AI-driven analytics
  • Flexible deployment options
  • Supports large-scale data collection

Cons

  • May require integration effort
  • Targeted at enterprises with complex needs

Who Uses 倍市得

Top industries

Based on 918 reviews

Auto

  • Auto
  • Retail
  • Fmcg
  • Catering
  • Consumer Electronics
  • Fashion
  • Financial
  • Public Affairs
  • Culture Tourism
  • Tmt
  • Research Consulting
  • Medical Health Beauty
  • Real Estate

Frequency of use

Based on 918 reviews

Use this tool Daily 47%

47%
  • Daily47%
  • Weekly34%
  • Monthly20%

Top roles

Based on 918 reviews

  • Manager
    91%
  • Operations
    83%
  • Marketer
    67%
  • Customer Service
    48%
  • Researcher
    32%

Company size

Based on 918 reviews

Use Cases

  • Improving customer satisfaction in retail
  • Reducing churn in financial services
  • Monitoring brand health in marketing

倍市得 Pricing

Free PlanSubscription Plan
No detailed pricing information available

User Reviews

3.0
out of 5
3.0

No reviews yet

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