CCX AI

Translate Chatbot IA Agente IA IA Para análisis de datos Servicio al cliente IA CRM IA IA Transcriptor Centro de llamadas IA

Visitar Sitio Web

Calificación de Usuario

3.0

Puntuación

Soporte Gratuito/Prueba

Soportado

Características

8 Características

Última Actualización

feb 05, 2026

¿Qué es CCX AI?

CCXAI is a Customer Care Experience software designed to enhance customer support, optimize operations, and improve engagement. It offers features like client relationship management, AI-driven help desk, multi-channel communication, real-time analytics, and automation to transform customer interactions.

¿Cómo usar CCX AI?

Sign up on the CCXAI website, configure communication channels, integrate with your CRM, and start using the platform. The support team is available to assist with onboarding.

Características Principales

AI-Powered Customer Communication
Omni-Channel Excellence
Real-Time Insights
Smart Automation
Sentiment Analysis
Real-Time Transcriptions & Translations
Predictive Analytics
AI Agent Assist
Workflow Automation
Smart Call & Chat Management
Advanced Dashboard
Voice & Video Conferencing
Screen Sharing & Collaboration
AI-Powered Automation
Self-Service Options

Pros & Contras

Sin Datos

Casos de Uso

Enhance customer loyalty in retail using personalized touchpoints.
Securely manage patient inquiries in healthcare with tailored customer service systems.
Offer real-time support for sensitive transactions in finance with customer service desk software.
Deliver unforgettable experiences in hospitality through customer support chat software.