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Document360

AI-powered self-service knowledge base

AI Knowledge Base AI SOP AI Documents Generator

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User Rating

3.0

Score

Free/Trial Support

Supported

Features

3 Features

Last Updated

Feb 05, 2026

What is Document360?

Document360 2.0 is an AI-powered knowledge base software that transforms knowledge experiences with AI called Eddy. It features a redesigned dashboard, intuitive block editor, and customization hub, elevating content creation and offering real-time analytics and instant sync integration. It allows users to instantly create knowledge bases for customers and teams, including FAQs, user guides, product documentation, and standard operating procedures (SOPs).

How to use Document360?

Create, manage, and publish knowledge bases, software or product documentation, API documentation, SOPs, and user manuals within one platform. Start with a free trial to explore the features.

Top Features

AI-powered search with Ask Eddy
Analytics dashboard
Workflow management
SEO optimization
Integrations with popular apps
Business glossary
Ticket deflector
Drive platform
API
Health check metrics

Pros & Cons

No Data

Use Cases

Creating a knowledge base for SaaS products to reduce support tickets
Centralizing documentation for manufacturing operations to improve productivity
Providing healthcare staff and patients with a centralized knowledge base for better support
Ensuring regulatory compliance and mitigating risk in financial services through comprehensive documentation
Efficient knowledge sharing for students and faculty in education