Service Design

An open collection of tools and tutorials for tackling complex service design challenges, with resources for various design stages and stakeholder engagement.

UX Class is a Chinese online education platform offering UX courses and professional certification in user research, UX design, testing, and management.

Improve design process with AI-generated sparks.

A curated collection of service design tools and resources, filterable by design stage, audience, and representation type.

Tencent CDC is a design and research center focused on enhancing user experience and driving digital innovation across internet ecosystems.

A tool to help find and select appropriate design techniques for digital service projects, with a taxonomy and advisor.

MOMOUX is a UX design and strategy consulting firm focused on creating warm, natural, and emotional experiences for global clients across industries like mobility, finance, and digital transformation.

A design and innovation consultancy specializing in digital product strategy, user experience design, and growth solutions for enterprises across various industries.

A fast, flexible, and powerful customer journey management platform for mapping, managing, and optimizing customer experiences with AI-assisted tools and real-time collaboration.

Creedi's portfolio showcasing expertise in user research, experience strategy, and service design to bridge human needs with market trends.

58UXD is the user experience design center of 58.com, offering design insights, case studies, and resources for digital experience management and innovation.

ETU is a leading data-driven UX consulting firm in China, offering 20+ years of digital service experience with 1000+ projects and 160+ enterprise clients.

A leading experience consulting firm in China, helping businesses enhance customer experience, brand loyalty, and growth through strategic design and innovation.