Promoter.io
Retently is a customer feedback platform that helps brands collect and act on NPS, CSAT, and CES surveys across the customer journey with AI-powered insights and automated workflows.
スコア
30
ユーザー評価
3.0
無料/トライアルサポート
サポート済み
開始価格
--
最終更新
4月 24, 2026
概要
Promoter.ioとは？
Retently is a customer experience (CX) platform designed for ecommerce and B2B businesses to gather feedback through omnichannel surveys (email, SMS, in-app) and turn insights into actionable decisions using AI analysis and integration with tools like Shopify, Salesforce, and more.
Promoter.ioは何に使われますか？
ユーザーグループ
主要機能
- Omnichannel surveys (NPS, CSAT, CES)
- AI-powered insights
- Automated actions and workflows
- Journey tracking across touchpoints
- Native integrations with 20+ tools
- Close-the-loop response automation
Promoter.ioの使い方は？
Sign up for a free trial, set up surveys via email, SMS, or in-app triggers at key customer touchpoints, integrate with existing platforms (e.g., Shopify, Gorgias, Salesforce), use AI to analyze feedback, and automate actions like routing responses or alerting teams based on sentiment.
代替ツール
代替ツールが見つかりません
メリット & デメリット
メリット
- Comprehensive integration options
- AI-driven analysis for actionable insights
- Automated feedback collection and response
- Tailored for both ecommerce and B2B use cases
- Free trial available
デメリット
- Primarily cloud-based, no self-hosted option
- May require setup time for integrations
- Pricing not detailed on page
使用例
- Ecommerce brands tracking post-purchase satisfaction
- B2B companies improving client relationships through lifecycle feedback
- Businesses automating survey triggers after support interactions
Promoter.ioの料金
無料プランサブスクリプションプラン
詳細な料金情報がありません
ユーザーレビュー
3.0
5点中
3.0
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