User Rating
3.0
Score
80
Free/Trial Support
Supported
Features
4 Features
Last Updated
Feb 05, 2026
What is Octocom?
Octocom is an AI-first customer support solution for e-commerce SMEs. It provides instant responses, tailored suggestions, easy product comparisons, and effective cross-selling/upselling through omnichannel AI agents. Octocom aims to enhance customer experience, boost sales, and automate customer support.
How to use Octocom?
Connect Octocom to your e-commerce platform and help desk. The AI will handle initial customer interactions, provide instant resolutions, and escalate complex issues to your support team. Customize the AI to match your brand voice and workflows.
Top Features
- Omnichannel AI agents
- AI-powered upselling
- Smart analytics
- Multilingual support
- Integration with help desks and e-commerce platforms
Pros & Cons
No Data
Use Cases
- Automatically handle 90% of support tickets
- Provide 24/7 instant customer support
- Increase average order value with AI-powered upselling
- Offer product recommendations and comparisons
- Handle order tracking and returns
User Groups
No Data
Octocom Pricing
Free PlanSubscription Plan
No detailed pricing information available
Cover Preview
OCTOCOM Features
- AI Chatbot functionalityAI Chatbot
- AI Agent functionalityAI Agent
- AI Customer Service functionalityAI Customer Service
- AI Sales Assistant functionalityAI Sales Assistant